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Rich Whiddon
With over 20 years of Hospitality Industry experience, Rich Whiddon founded Exclusive Destination Management in the spring of 2005 on the philosophy of Service over Volume. His goal was to provide each client with individual hands-on attention and service from the planning stages through to actual operation of the program on site.
Following graduation from Florida State University, Rich was hired by Walt Disney World to train in the newly formed Disney Management and Development Program which taught new graduates the many facets of the Disney Resort Synergy and award winning service standards.
After leaving Disney, Rich furthered his hospitality career in the field of Destination Management. After 6 months in the Operations Department of one of Florida’s largest DMCs, Rich moved into sales, and from 1999 to 2004 earned the award for Top Revenue Producer in Orlando. His team also received the Highest Customer Satisfaction rating out of 21 sales teams company wide, 4 years in a row.
After multiple years of service to his loyal clients, Rich took the leap of faith and began Exclusive Destination Management, with one main goal:
“Provide the best Destination Management and Meeting Services possible to EDM’s clients.”
EDM has exceeded Rich’s initial goals and expectations, garnering a reputation in the industry for superior hands-on customer service. With the addition of EDM Naples, along with affiliates in Miami and Palm Beach, that goal continues to expand throughout the state of Florida.
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